Covid-19 disruptions

Due to the ongoing COVID-19 situation all bookings are subject to possible changes with or without notice. Further, any disruption to the shipment itinerary due to circumstances directly related to sudden closure of borders and/or discontinuation of flights & services of all modes of transport may lead to additional costs including, but not limited to, increased freight cost, additional warehouse & handling cost, storage cost and alternate transport cost should it become necessary or being requested by the client. Cancelled and abandoned shipment cost will also be passed on should such events occur voluntarily or involuntarily. Those concerned are responsible for all fees and charges until shipments are cleared and accepted by the consignees.

Forwarding, Warehouse and Storage Conditions

All our business activities performed, unless differently agreed in writing, are subject depending on the nature of the activities to the following terms and conditions:

1. Forwarding activities: the latest version of the Dutch Forwarding Conditions, including the arbitration clause, as deposited by FENEX at the registry of the district court in Rotterdam.
You can read and download Dutch Forwarding Conditions here.

2. Warehouse and storage activities: the Dutch Warehousing Conditions, including the arbitration clause, as deposited by FENEX at the registry of the district court in Rotterdam.
You can read and download the Dutch Warehousing Conditions here.

The most recently filed version of the Dutch Forwarding Conditions (Nederlandse Expeditievoorwaarden) lodged by FENEX with the Clerks of the District Courts of Amsterdam and Rotterdam), including the arbitration clause, apply to all our activities. The most recently filed version of the Dutch Warehousing Conditions (Nederlandse Opslagvoorwaarden) lodged by FENEX with the Clerks of the District Court of Rotterdam apply to all contracts that relate solely to the storage of property. Dutch law applies. Claims that freight forwarder may bring before the court under Article 23(1) of the Dutch Forwarding Conditions are settled exclusively by the competent Dutch court in the town or city where freight forwarder has its official business address.

The terms and conditions have been provided to you before or at the close of the agreement and will be sent to you free of charge upon request.